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Bettertimes Custom Latex Swim Caps - Questions & Answers

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02/08/2021 how do I add the logo? Edit
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We do offer custom caps, in either silicone (minimum order of 25) or latex (minimum order of 25). Production time is 3-4 weeks, not including shipping time, or the time to approve your logo or artwork (if submitted). You can either order directly online following the instructions on each product page,or you can contact the team division directly at 800-469-7132/teams@swimoutlet.com and they will gladly assist you. The product pages for the custom caps are at the following links:
https://www.swimoutlet.com/p/bettertimes-custom-latex-swim-caps-12604

https://www.swimoutlet.com/p/bettertimes-custom-silicone-swim-caps-11259/

Answered by SwimOutlet.com on 02/08/2021
04/18/2019 Do you have large size caps for people with larger heads? Edit
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We have the Speedo Silicone Aqua-V Large here.

Answered by SwimOutlet.com on 04/20/2019
01/30/2019 Is it possible to order less than 25 swim caps? Edit
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A minimum order of 25 caps must be placed in order to purchase the Bettertimes Custom Latex Swim Caps. This is required by the Manufacturer that customizes them. 

Answered by SwimOutlet.com on 01/30/2019
10/05/2018 I need the YMCA Logo on one side and FCFY letters on the other side. Do you guys do that? Edit
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You can opt to have 2 screens (Logos) printed on your swim caps. I would recommend contacting our Team Sales Department at 1-800-469-7132 to walk you through the process. 

Answered by SwimOutlet.com on 10/05/2018
06/10/2018 can i add different name on each cap? Edit
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Yes, at $2.50 per name.

Answered by SwimOutlet.com on 06/13/2018
05/29/2018 How fast will the caps get to me? Edit
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Standard Production time is 3-4 business weeks for delivery once the artwork is approved. There is an option for Rush Delivery for an added charge and can be found above in the product details. 

Answered by SwimOutlet.com on 05/29/2018
05/05/2018 I want a manta ray on the swim cap. I don't have the artwork - do you have any clip art available? Edit
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For custom items, please contact our Team Division department directly at 1 (800) 469-7132. They will be happy to assist you! They are available MON - FRI, 6AM - 5PM PST. You may also email them here

Answered by SwimOutlet.com on 05/07/2018
01/03/2018 I would like the same logo on two sides. Would I order "two screens" or "one"? Edit
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Caps will be printed on BOTH sides unless you request otherwise. 

Answered by SwimOutlet.com on 01/04/2018
10/24/2017 I want to buy 30 caps...Can I get 10 in 3 different colors..Say 10 black, 10 white and 10 red??..Does this meet the 25 cap minimum? Edit
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No, the cap minimum is per color. You would need to purchase 25 black, 25 white, 25 red, etc.

Answered by SwimOutlet.com on 01/05/2018
05/18/2017 Are the swim caps individually wrapped/packaged in sealed plastic? Edit
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The Bettertimes Custom Latex Swim Caps will be individually wrapped.

Answered by SwimOutlet.com on 05/18/2017
01/19/2017 how do i upload our logo Edit
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Here are the instructions for uploading your logo as listed in the Product Details below the pictured cap:

Logo Requirements

• Please email swimcaps@swimoutlet.com with your custom camera-ready design. Preferred formats include: 1) .eps, 2) .ai, 3) .pdf, or 4) .jpg

• If you have two different logos, one on each side, it's considered two screens or two separate logos

Answered by SwimOutlet.com on 01/20/2017
09/15/2016 I want 30 swim caps. no print. latex. in color turquoise. is that possible? Edit
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Currently there is no turquoise color available in the Bettertimes Custom Latex Caps. However you can place an order without any graphics on the cap and choose a color. The closest we have to a turquoise is the Sporti Latex Swim Cap in the New Royal color.

Answered by SwimOutlet.com on 09/19/2016
07/14/2016 CAN I GET THIS CAP WITH ONE LOGO ON THE FRONT & ONE ON THE SIDE? Edit
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No, it's imposible. Caps can be printed on BOTH sides only.
However, SwimOutlet.com do carry Custom Silicone Seamless Caps and Custom Silicone Dome Caps that printing can be done on the top, sides, back, front - everywhere!

Answered by SwimOutlet.com on 07/28/2016
07/27/2016 Are there any options to order 3-5 caps for an individual swimmer - no logo but with name? Edit
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At this time there is no option to add just the swimmer name without a logo. 

Answered by SwimOutlet.com on 07/27/2016
05/04/2016 I want to buy 50 cap to put my swim team logo on them but want them in different colors. Is that possible? For example, 25 white caps with my logo in white and 25 black cap with my logo in white. Edit
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Yes, it is possible. Feel free to contact Teams via email or by phone.

Answered by SwimOutlet.com on 05/23/2016
01/15/2016 Can you print a logo on a swim cap? Edit
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Yes, we can! You just need to order the minimum amount required (different for each cap), purchase the number of caps in the color you want, and email the logo to swimcaps@swimoutlet.com. For more information, click on the cap you want and scroll down, or call our team division department at 1-800-469-7132 to help you place your order.

Answered by SwimOutlet.com on 01/18/2016