Unlike many other web sites which charge high shipping fees and increase them further as your order value goes up, we offer a flat $4.99 Standard shipping rate. If you spend over $49, your order ships for FREE via Standard 2-6 business day shipping. If you spend over $99, your order ships FREE via Rush 1-2 Day shipping. In addition, we offer a 3% credit on your order if your merchandise total is over $99 and you opt for Standard delivery! (Some restrictions apply. Not all products are eligible for free shipping or instant credit. Not available for Alaska, Hawaii, and US Territories orders and select specialty items. Expedited shipping options are not available for orders that receive a quantity discount). Additional charges may apply for specialty items shipped direct from the manufacturer. View Shipping Options
We believe that our customers should always feel certain that they are receiving the best value from us. If within 10 days of your purchase, you notice a lower list price for the same brand, item, size and color at another U.S. retail store online(see restrictions), just contact us and we will refund you the difference.
We want you to be 100% satisfied with every purchase you make at RunOutlet.com. You may return any item for any reason within 60 days, provided that it is in new and unused condition. For full details, please see our Return Policy
We understand that getting your running gear promptly is important to you, so we make every effort to process your order quickly. We typically ship all orders received by 6:00 PM EST the same business day.
New styles are added to our site on a daily basis so that our selection is always fresh and up to date.
If you are able to place an item into your shopping cart, that means that the item is available for immediate shipment.
We offer phone support 24 hours a day, seven days a week and Live Chat support is available Monday - Friday from 6AM - Midnight PST and Saturday - Sunday 8AM - 5PM PST. Or simply send us an email through the Contact Us page and we will answer it within 24 hours.