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By WHT from Prescott Valley, AZ on 11/24/2015
Underwater Audio has great customer service and stands by its products. I have both spoken to them and communicated by email. In both circumstances I found them to be great. And my iPod makes my daily lap swimming so much more pleasurable. The swim buds work as advertised.
Great sound, nice improvement over Neptune, makes laps far more enjoyable
By Greg Tomlinson from San Francisco, CA on 11/17/2015
I bought this to replace my Finis Neptune and it's a big improvement. The device is now entirely contained over the ears so you barely notice it's there. It's amazing how clear the music sounds and I've found these work best with earplugs. I enjoy lap swimming far more as it reduces the monotony and good music is motivating. If you accidentally load a song you don't like, just push "skip" to go to the next one and erase the song when you get back to your computer. Battery life is excellent and I couldn't imagine needing to charge it more than every week or two. The Neptune had a visual battery indicator that this one doesn't have but it's not really an issue if you charge every so often. It quickly charges via USB and can also be charged with a portable battery charger. The product appears really well made and has a quality feel to it. I highly recommend it and I couldn't imagine swimming without it.
Nice sound, short cord to deal with
By Chris K from Brainerd, MN on 11/15/2015
I swim laps 3 times a week and have an underwater mp3 player I've come to depend on. This is a good pair of earphones. Nice sound, and stays put. The cord is short enough that it is easy to roll up and push under a goggle strap.
The earphones came with a collection of pads that are smooth to put in the ear, but they leaked for me. Fortunately, I had an extra set of buds with ridges that fit better.
On my 3rd
By Dickrocketjones from Texas on 11/11/2015
I'm on my third iPod from waterfi. This a fantastic product. It operates and functions as advertised and really takes the boredom out of long swims. It syncs easily with iTunes. I'm giving it 4 out of five because the first two crapped out on me before it reached the end of warranty. but, I swim at a place that has both wet and dry saunas as well as a hot tub. I suspect the heat may have contributed to the decreased life of the product. However waterfi's customer service is outstanding. Always responded promptly and in fact sent out the replacement iPod without receiving the old one. The buttons are hard to press but that is a side effect of the waterproofing process and is explained in the literature. Hope this is helpful.