Popular e-commerce sites SwimOutlet.com, RunOutlet.com, SurfOutlet.com & YogaOutlet.com owned by Spiraledge Inc. have each been awarded official recognition as Google Trusted Stores.
The Google Trusted Store program helps shoppers identify online merchants that offer a great shopping experience; a Google Trusted Store badge is awarded to e-commerce sites that demonstrate a track record of on-time shipping and excellent customer service. Spiraledge's network of sites achieved a near perfect shipping grade with 97% on-time performance and an "A" grade during the lengthy review process.
"Fast shipping and on-time product delivery is at the forefront of everything that we do here at Spiraledge across all of our retail sites," said Sean Ryder, VP of Fulfillment. "We're very pleased to receive the official Google Trusted Store recognition for our fast shipping performance and the shopping experience we provide day-in-day-out on SwimOutlet.com, RunOutlet.com, YogaOutlet.com & SurfOutlet.com."
When visiting a qualifying store, shoppers can hover over the Google Trusted Store badge and see metrics on the retailer's shipping and customer service performance. The Google Trusted Store program allows shoppers to buy online with confidence knowing that the badge is awarded only to those stores with a proven track record of reliable, on-time shipping and excellent customer service and shopping experience.
Along with the Google Trusted Store badge this month, Spiraledge's retail sites were also awarded the STELLAService "Elite" seal earlier in 2013 for the first time, putting each site among the top 5% for customer service among reviewed e-commerce retailers.
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About Spiraledge, Inc.
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Spiraledge is a company founded on the essential principle of helping people live healthier lives through sport and fitness by perfecting every aspect of the online shopping experience in each athletic category that it offers. Founded over a decade ago, Spiraledge, Inc. is the parent company of the web's most popular swim shop, SwimOutlet.com. SwimOutlet.com was named a Top 10 Mobile Retailer by Internet Retailer magazine in 2011 and a Hot 100 selection in 2012. Later that year, Spiraledge started beta testing three other sports retail sites including YogaOutlet.com, RunOutlet.com and SurfOutlet.com. In 2013, all four sites received the STELLAService "Elite" seal for superior customer service and Google Trusted Store recognition. Spiraledge has over 300 employees and is based in San Jose, CA, with fulfillment centers in Ohio and California.